RETURN POLICY
Effective from 3/11/2022
Shopping online should be as trouble-free as shopping in-store. For this reason, our Returns Policy is super simple.
You have 30 whole days from the day you receive your order to decide if it’s not quite right and book in your return. Everything you buy on our site is eligible for return.
Returns will only be accepted if the item is in its original condition—this means unworn and unwashed with tags intact. There are very rare instances where you may have received a faulty or incorrectly barcoded product. Contact us directly if you have experienced this and would prefer a refund rather than an exchange or credit. We can organize a reply-paid label for your refund.
We reserve the right to adjust your return method if your return arrives in a condition that does not meet our Returns Policy.
International Returns:
For international return and exchange requests, we currently offer the return for a refund or store credit option. Please contact our customer support at [email protected] to initiate the return process.
Customers will be responsible for shipping the items back by themselves and for covering the return and customs costs.
We understand the intricacies of international returns and are here to assist you at every step.
Please keep in mind that international exchanges are not supported at this time. If you wish to obtain a different item, we recommend requesting a refund and placing a new order for the item you desire.
We appreciate your understanding.